Delivery

Who do you use for delivery?

We use the quickest delivery services at the time of your order. Shipping provider does change, but we will never charge you for shipping. We tend to use Parcelforce, Fedex, UPS or DPD.

Will I be able to track my order?

Tracking information will be provided to you via email + text message (only if you provide your mobile number at checkout). You'll receive your tracking information 2-7 days after ordering, some shipping providers tracking information aren't as good at others. but we always go of the speed of delivery when picking which provider to use.

How long will delivery take once I've ordered?

Once you've ordered you'll get the tracking 3/4 days after. Once this tracking has been received you will receive the parcel 5/6 days after. 

How do I track my order?

Once you get the email/text with the shipping information you'll be able to track the order. We do tend to ship products separately as it does speed things up, if this is the case for your order you will receive 2 tracking codes.

I've still not received my parcel what shall I do?

If you've not received your parcel after the estimates, please drop us an email and we will chase it up – 90% parcels do arrive in the estimates provided.